Privacy Policy

Introduction

Welcome to VellsaAparts. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use and share information about you when you use our services.

Information we collect

We collect information about you when you visit our website, make a reservation or use our services. This includes:

Personally Identifiable Information: name, email address, phone number and other contact information.
Payment Information: Credit card information and billing information.
Booking Information: Information about your bookings and stay.
Technical data: IP address, browser type, operating system and other technical information.
Usage Data: Information about how you use our website and services.

How we use your information

We use the information we collect for a variety of purposes, including:

To process your bookings and payments.
To provide and improve our services.
To contact you about your bookings and our services.
To personalize your experience with our services.
To analyze and understand how our services are used.
To comply with legal obligations and protect our rights.

Share your information

We do not sell or rent your personal data to third parties. However, we may share your information with:

Service Providers: Third-party service providers who help us provide and improve our Services, such as payment processors, IT support and marketing agencies.
Business partners: trusted partners who offer additional services or promotions.
Legal authorities: when required by law or to protect our rights and interests.

Data security

We implement various security measures to protect your personal data from unauthorized access, use or disclosure. These measures include encryption, firewalls and a secure server infrastructure.

Your rights

You have the right to:

Access the personal data we hold about you.
Request the correction of any inaccurate or incomplete data.
Request deletion of your personal data.
Object to the processing of your personal data.
Request the transfer of your personal data to another service provider.
Withdraw your consent to the processing of your personal data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files stored on your device that help us understand how you use our website and improve your experience. You can control the use of cookies through your browser settings.

Third party links

Our website may contain links to third party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of all third-party websites you visit.

Children's privacy

Our services are not intended for persons under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will delete such information immediately.

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our Services following any changes indicates your acceptance of the updated policy.

Contact us

If you have any questions or concerns about this privacy policy or our data practices, please contact us:

E-pasts: VellsaAparts@gmail.com

Address: San Juan Bosco 521, 4603289 Concepción, Hualpén, Bío Bío, Chile